Shipping policy
Shipping policy
5. The order
The customer adds the desired item to the shopping basket, and may validate the purchase or continue with the order at any time.
Any confirmation of an order implies full acceptance of these general terms and conditions of sale, without exception or reservation. It is advisable to check references and quantities before payment.
As Aster Edition products are made to order, please allow 2 to 4 working days for production.
The customer will be informed by email of the confirmation of his order.
6. Payment
At the time of payment, delivery costs will be added to the amount of the items in the basket.
At the time of payment, the customer will be presented with the final price indicating the total including VAT for the items and delivery.
Customers can choose to pay either by credit card or via Paypal.
On this subject, it is important to specify that it is not necessary to have a personal account to use Paypal. This is a secure method of payment.
7. Delivery
Delivery conditions apply to metropolitan France, French overseas departments and territories and abroad.
Prices are calculated according to the country of dispatch and cover packaging and dispatch costs.
All orders placed on the www.asteredition.com website before 1pm Monday to Friday will be dispatched within 24 to 48 hours.
Items are sent in packaging adapted to their fragility; however, the seller cannot be held responsible for any damaged shipment.
Any return to sender due to an incomplete or incorrect address will be reshipped at the buyer's expense.
All orders are shipped with a tracking system.
Our posters are carefully packaged in a sturdy cardboard tube, and delivery is tracked worldwide. Posters of A4 size or smaller are delivered flat in a sturdy cardboard envelope.
For orders from France, the products are manufactured in the Netherlands, and delivery times are, as a rough guide, 2 to 6 working days, once they have been picked up by the postal services.
Allow 2 to 10 working days for Europe and 10 to 20 working days for the rest of the world.
For all overseas and international deliveries, delivery times are variable and depend on the different postal services.
Any delay in delivery may not give rise to damages, withholding or cancellation of the order by the purchaser.